At Smile Design By Ash, we have spent months reviewing everything we do in great detail. We want to assure our patients that dental treatment at our practice will be carried out with the safety of all of our patients and team members as our most important priority.
In March, April and May 2020, Ash and Jyoti have worked tirelessly as part of a group of 140 private dentists called Pandora Dental. We have spent countless hours researching with global referencing on safe standards of procedure. We are proud to have created a “gold standard” of safety and patient care to be effective against Covid-19.
These are some of the important changes you will see when you visit us for dental care: -
We will ask you a few questions about your experience with Covid-19, how you feel and if your family members have been well. We want to provide dental care for our patients when it is safe to do so. However, with careful diary management, we are prepared for everyone; including the elderly and those with more a complex medical history.
Social distancing is important. We will help you with appointments, consents, and financial matters from the comfort of your home.
We can do new patient video consultations, so that we can answer many of your questions even before you visit us.
We will ask you to let us know you have arrived; then please remain in your car (if that is how you came to us). In this way there will be less people within our practice – another attempt at making social distancing work effectively.
We have invested in high quality, modern clean air technology (www.Radic8.com) in every room – this will ensure there is clean and purified air in our practice. The machines will remove 99.99% of respiratory viruses including Coronavirus.
After extensive research, we have chosen Salvesan (www.aqualution.co.uk) as our surface disinfectant. It is proven to kill all germs by 99.99% within minutes. It is effective against Coronavirus and it is environmentally safe.
We have purchased suitable masks, gowns, visors, goggles, hats, shoe covers, hand washing soaps, etc. The dentist, hygienist and nurse will be well prepared for your dental treatment.
This is a sheet of rubber that can isolate a tooth or group of teeth – we will use this whenever possible. In this way there will be minimal aerosol generation during dental procedures. This will make treatment safe and comfortable.
We want to provide high quality dentistry, with long lasting results. This takes more time. Also, we will spend longer cleaning the treatment room between patients for your added confidence and peace of mind.
We will have screens at our reception desks, and we will provide sanitisers and masks to our staff and patients. Please feel free to use these products.
Our environment will be even more clutter free. Our staff and cleaners will therefore be able to keep surfaces clean and disinfected.
After being closed during the lockdown period, we know that we will be very busy when we return. Many of our patients have uncompleted treatments, dental emergencies that could not have been attended to properly, and new patients keen to visit us. We have also had to cancel all of our hygienist appointments for some months.
We will prioritise patients and treatments when we return to work. However, please contact us on 020 85000544 (or Ash on 07971 291180 outside working hours) if we can help you in any way, or if you have an emergency that requires more urgent attention – we will of course do our best to help you.
So, as we get more serious in the fight against Covid-19, we will maintain our customary friendly, professional and relaxed approach to patient care. We know it is a big deal to go to the dentist in the first place. However, Covid-19 should not be a worry for you at Smile Design By Ash.
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